TAILORED PERSONAL SERVICE- Specific requirements are our priority. Whenever you phone, your dedicated consultant will be there to deal with your requests immediately. ETS is very different to it’s competitors as we do not believe in outsourcing to call centres, which means that whenever you phone, you will always speak to an ETS consultant who is familiar with your account’s specific requirements and preferences.

BELIEF IN CONTINUITY- With the same corporate team handling your enquiries you can be confident that they are continually committed to your unique requirements. At ETS our unique system of individual traveller profiles, guarantees that your travel policy is adhered to, and that we are quipped with up to date listings of your authorised travellers. Our belief in a bespoke service for our discernable corporate travellers, and preferred special seating and dietary requirements can be met without you having to remind us each time.

ETS COST CONTROL MANAGEMENT- By using ETS business travel management your corporation will benefit from our established negotiating and purchasing power developed during our 24 years in business. We strenuously commit ourselves to be proactive and offer sound advice on optimising your account to ascertain where you could be making more savings and provide you with relevant special offers.

POWER THROUGH INDEPENDENCE- As an independent company established for 24 years we deliver sound advice, utterly unbiased, indeed you are our principal priority, so you can rest assured that you are supplied with the most competitive deals in the market. We strongly believe in analytical tools to empower you to optimise your savings through implementation of tailored reporting and account analysis, at the end of each month for your valuable use.

EFFICIENT CONVENIENT AND TIMELY- You will never have to spend time and effort phoning around, because we are committed to do this for you. Maximum convenience and security is of paramount importance to you, so all your tickets and documentation will be delivered to your office by ETS couriers or by guaranteed overnight delivery.

ETS COMMITMENT TO RAPID RESPONSE- Thanks to our expertise, flexibility and professionalism with a simple reporting structure and informal accessibility to senior management, we can offer rapid solutions to all challenges thrown at us.

ETS ONLINE RESERVATION- ETS are delighted to offer our valued corporate clients the facility to make on-line reservations with ETS on- line a new service tailored to complement our travel management service perfectly.

MERITS OF OUR ON-LINE SERVICE ACTIVE FROM JUNE 2007- From June 2007 ETS will introduce a flexible, secure and easy to use corporate online booking solution.

ETS online access to availability and pricing from over 600 airlines, 52,000 hotel properties and 27 car rental companies across the world in addition it offers:

• Access to ETS travel negotiated and corporate negotiated vendor rates as well as web fares – all returned in a single integrated user friendly display.
• Traveller profile and preference management.
• Travel policy compliance.
• Statistical booking reports and reason codes.